Refund policy
Return & Refund Policy – Drive X
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns:
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Non-returnable items:
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Used or damaged items (unless defective)
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Customized or personalized products
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Clearance or final sale items
Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
Refunds:
Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be refunded to your original payment method within 5–10 business days.
Return Shipping:
Customers are responsible for return shipping costs unless the product is defective or incorrect.
For return requests, contact us at: support@drivexstore.com
